Shipping Policy
GEN Creative Engineers Limited supplies industrial pumps from Ahmedabad, Gujarat, with dispatch arrangements based on stock, product type, destination and the commercial terms confirmed for each order.
Dispatch schedule
Estimated dispatch or delivery timelines are provided with the quotation or order confirmation. Timelines may vary for made-to-order products, special specifications, holidays or circumstances outside our direct control.
Freight and delivery
Freight, transport mode, insurance and delivery responsibility are handled according to the terms stated in the quotation or invoice. Customers should inspect packages at delivery and report visible transit damage promptly.
Tracking and coordination
Where tracking or transporter details are available, they can be shared after dispatch. Delivery timing after handover to a carrier is subject to the carrier's network and destination conditions.
Need dispatch information?
Contact malharpumpa@gmail.com with your order reference for shipping support.
